Shipping Policy

At NeoZap , we're committed to delivering your mosquito lamp quickly and safely, so you can enjoy a bug-free environment without the wait. We know how important fast delivery is, and we make every effort to ensure your order arrives smoothly and on time.

Delivery time

Orders typically ship within 12-15 business days . Once your package is on its way, you'll receive a tracking number to follow your NeoZap™ every step of the way.

Delivery costs

Shipping costs are automatically calculated at checkout, based on your delivery location.

Order Tracking

You will receive a tracking number as soon as your order ships, so you can easily track its progress to your door.

Customer Service

Questions or need help with your order? Feel free to contact us anytime via our Contact Us page on the website. Our friendly team is here to help!

Thank you for choosing NeoZap —we're excited to help you take back control of your space from unwanted mosquitoes!